Return Policy

All NuTesla Instruments include a one year limited warranty against manufacturing defects and a thirty-day money-back guarantee. If your instrument fails due to a manufacturing defect within one year of purchase, notify NuTesla of your product’s type and serial number via email to support@nutesla.com and receive a Return Merchandise Authorization number (RMA#). NuTesla will repair or replace the defective instrument at our option when returned to us prepaid with the RMA#. The customer must pay for shipping to NuTesla and NuTesla will pay for return shipping to the customer. All returns must be sent via a carrier with tracking numbers (e.g. USPS with Delivery Confirmation).

If you desire to return your NuTesla Instrument for any reason within the first thirty days, notify NuTesla via email to support@nutesla.com within thirty days of receipt of your instrument, including the instrument type and serial number, and receive a Return Merchandise Authorization number (RMA#). The customer must pay for return shipping to NuTesla. All returns must be sent via a carrier with tracking numbers (e.g. USPS with Delivery Confirmation). NuTesla will refund your purchase price and any applicable sales tax through the online purchasing merchant (PayPal, Amazon.com, etc.) after receipt of the returned product in good condition with the RMA#.